1. General
All Time Yatra respects your privacy and is committed to protecting your personal data.
All Time Yatra is a carpooling and ride-sharing platform that connects drivers and passengers traveling in the same direction to share rides and reduce travel costs.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile application.
All Time Yatra acts as a data controller regarding the collection, use and sharing of information provided through the platform.
2. Information We Collect
Account Information
- First Name & Last Name
- Email Address
- Phone Number
- Date of Birth
- Password
- Profile Photo
Booking Information
- Trip Reservations
- Passenger Details
- Travel Preferences
- Payment Details
- Booking History
- Location Data
3. How We Use Your Data
Platform Services
- Account creation and login
- Trip booking and ride sharing
- Processing payments
- Profile customization
- Communication between users
Customer Support
- Responding to support requests
- Improving customer service quality
- Recording calls for training purposes
Security & Fraud Prevention
- Identity verification
- Preventing fraudulent activities
- Monitoring suspicious activities
- Maintaining platform safety
4. Data Sharing & Third Parties
We may share your information with drivers, passengers, transport operators, payment providers, customer support providers, and government authorities when legally required.
We also work with trusted third-party partners for payment processing, analytics, verification services, and platform improvements.
5. Advertising & Cookies
We may use cookies and advertising technologies to improve user experience and display relevant advertisements.
Users may manage cookie preferences and ad personalization settings through browser or device settings.
6. Your Rights
- Right to access your data
- Right to update your data
- Right to delete your data
- Right to object to processing
- Right to data portability
- Right to withdraw consent
- Right to complain to authorities
- Right to restrict processing
7. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
8. Contact Information
For any questions related to this Privacy Policy or your personal data, contact us at: